Returns & Exchanges
At InUSA Luggage, we want you to travel with confidence and peace of mind. If you are not completely satisfied with your purchase, you may return your unused luggage within 30 days of delivery for a full refund.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack with Care
Place the unused luggage in its original packaging, ensuring all protective films and hangtags are still attached to the product.
Attach Shipping Label
Print the prepaid return shipping label provided through our portal and securely affix it to the outside of your shipping box.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 7 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing